knok

Terms of Service

Last updated: July 6, 2026

These Terms of Service (“Terms”) govern your access to and use of the Knok platform and services (collectively, the “Platform” or “Services”), operated by Knok (“Company”, “we”, “us”, or “our”). The Platform includes the website at https://knok.work and the application at https://app.knok.work.

These Terms are an electronic record under applicable information technology and digital commerce laws, including but not limited to the Information Technology Act, 2000 (India), the General Data Protection Regulation (EU/UK), the California Consumer Privacy Act (US), and other applicable laws in the jurisdictions where our Services are offered. They do not require any physical, electronic, or digital signature.

By accessing, registering on, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Platform.

1. Services

1.1 License to the Platform

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable, royalty-free license to access and use the Platform for lawful email outreach, job-search automation, and related purposes. You may sign in using Google OAuth.

1.2 Email outreach services

Knok allows you to connect your own Gmail account to compose, schedule, and send email campaigns to recipients. The Platform provides tools for contact management, campaign creation, personalization, send scheduling, and engagement tracking (opens, clicks, replies, bounces, and unsubscribes).

1.3 Job-search automation services

Knok may provide features to help you discover job opportunities, score job listings against your preferences, generate tailored application materials, and draft hiring-manager outreach messages. These features are assistive and do not guarantee employment or responses.

1.4 Gmail integration

Connecting your Gmail account is optional. If you choose to connect Gmail, you authorize Knok to use the Google API scope https://www.googleapis.com/auth/gmail.send solely to send emails you compose and approve. Knok does not read, modify, delete, or search your emails, inbox, contacts, or settings.

1.5 Modifications

We reserve the right to add, modify, suspend, or discontinue any feature or service at any time, with or without notice. We are not liable for any change, suspension, or discontinuation of any service.

2. Provision of services

You acknowledge that Knok is a technology platform that facilitates email outreach and job-search automation. We are not responsible for the content of emails you send, the actions of recipients, or the hiring decisions of third-party employers.

Knok does not provide email lists, email harvesting tools, or guaranteed deliverability. Email delivery depends on many factors outside our control, including recipient server policies, spam filters, and the quality of your contact lists.

We do not adopt unfair trade practices or discriminate between users of the same class. We may apply sending limits, quotas, or anti-abuse measures to protect our infrastructure and maintain deliverability.

3. Eligibility

To use the Platform, you must:

You may maintain only one active account unless expressly permitted by us in writing. You may not sell, transfer, or impersonate any other person or entity.

4. Account, password, and security

You must sign in using Google OAuth. You are responsible for maintaining the confidentiality and security of your Google account credentials. You agree to provide accurate, current, and complete account information and to update it promptly if it changes.

You are fully responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized use, breach, or suspected breach of security by emailing shaurya29.works@gmail.com.

If we determine that any information you provided is untrue, inaccurate, outdated, or incomplete, we may suspend or terminate your account.

5. Acceptable use

Subject to these Terms, we grant you a limited privilege to access and use the Platform for lawful purposes. You agree to comply with all applicable laws and regulations, including anti-spam laws such as CAN-SPAM (US), CASL (Canada), GDPR (EU/UK), and other applicable laws in your jurisdiction.

5.1 Permitted use

5.2 Prohibited use

You may not use the Platform to:

6. Consent to process content

By using the Platform, you consent to our processing of content you upload or create, including contact lists, email content, attachments, resumes, job preferences, and outreach messages, solely for the purposes of providing and improving the Services.

You represent and warrant that you have the right to upload, use, and email all contacts and content you provide, and that doing so does not violate any law, contract, or third-party right, including privacy, intellectual property, and anti-spam laws.

You may withdraw consent for optional processing by contacting us, though this may limit access to certain features.

7. Third-party services and providers

The Platform integrates with third-party services, including Google (for sign-in and Gmail sending), Cloudflare (for DNS/CDN), GoDaddy and RackNerd (for hosting), and Google Analytics (for analytics). Your use of these services is subject to their respective terms and privacy policies.

We are not responsible for the availability, accuracy, content, or practices of any third-party service. Your interactions with third-party services are solely between you and the third party.

8. Intellectual property rights

The Platform, including its software, designs, text, graphics, logos, algorithms, and code, is owned by Knok or its licensors and is protected by copyright, trademark, patent, and other intellectual property laws. You may not duplicate, distribute, modify, create derivative works from, reverse engineer, or commercially exploit any part of the Platform without our prior written consent.

You retain ownership of the content you create and the contact data you upload. By uploading content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display that content solely to provide the Services to you.

The Knok name, logo, and trademarks may not be used without our prior written consent.

9. Limitations of service and AI-generated content

Any job-search or outreach suggestions generated by the Platform are automated and provided for informational purposes only. They do not constitute professional, legal, or employment advice. You are solely responsible for reviewing, editing, and approving any content before sending it.

We do not guarantee the accuracy, completeness, or effectiveness of any generated content, job listing match, or campaign outcome. You should independently verify all critical information before acting.

10. Third-party services and purchases

The Platform may provide links to or integrate with third-party websites, job boards, email providers, and other services. We are not a party to any transaction, employment relationship, or communication between you and a third party. Your use of third-party services is governed by their terms.

11. Disclaimers

THE PLATFORM AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

We do not guarantee email deliverability, inbox placement, open rates, click rates, reply rates, job applications, interviews, or employment outcomes. You acknowledge that deliverability and campaign performance depend on factors outside our control.

Some jurisdictions do not allow the exclusion of certain warranties, so the above exclusions may not apply to you.

12. Indemnification and limitation of liability

You agree to indemnify, defend, and hold harmless Knok, its affiliates, officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses arising out of or relating to your use of the Platform, your content, your violation of these Terms, or your violation of any third-party right or applicable law.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KNOK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR USE, ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THE PLATFORM SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR USD 100 IF YOU HAVE NOT PAID ANYTHING.

Nothing in these Terms limits liability that cannot be excluded under applicable mandatory consumer protection laws.

13. Termination

These Terms remain in effect until terminated by you or us. You may terminate your account at any time by ceasing to use the Platform or by contacting us to request deletion.

We may suspend or terminate your access to the Platform, with or without notice, if you violate these Terms, abuse the Services, engage in fraudulent or illegal activity, or if your use causes harm to our infrastructure, reputation, or third parties.

Upon termination, your right to use the Platform ceases immediately. Provisions that by their nature should survive termination, including ownership, disclaimers, indemnification, and limitation of liability, will survive.

14. Data usage and retention

Your use of the Platform is governed by our Privacy Policy, which explains how we collect, use, retain, and delete your data. By using the Platform, you consent to the data practices described in the Privacy Policy.

15. Payments and subscriptions

If you subscribe to paid features, you agree to pay all applicable fees according to the plan selected at checkout. Fees are non-refundable unless otherwise stated or required by law. You may cancel your subscription at any time through your account settings.

We may change pricing or introduce new fees upon reasonable notice. Failure to pay may result in suspension or termination of your account.

16. Governing law and dispute resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict-of-law principles.

Any dispute arising from these Terms shall first be attempted to be resolved through good-faith negotiation. If not resolved, the dispute shall be submitted to binding arbitration in Delaware in accordance with the rules of the American Arbitration Association, except where prohibited by applicable law. You may also pursue claims in small claims court.

17. Communications

You agree to receive service-related communications from us by email or through the Platform. You may opt out of marketing communications by using the unsubscribe mechanism provided or by contacting us.

18. Grievance and contact

For any grievances, complaints, or concerns regarding the Platform, contact us at:

Email: shaurya29.works@gmail.com

Operator: Knok

19. General provisions

Assignment: You may not assign these Terms without our prior written consent. We may assign our rights and obligations without restriction.

Severability: If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force and effect.

Waiver: Our failure to enforce any provision does not constitute a waiver of that provision.

Entire agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Knok regarding the Platform.

Language: These Terms are in English. In case of translation conflicts, the English version shall prevail unless local law requires otherwise.

Notices: Notices will be sent to the email address associated with your account or posted on the Platform.

By using Knok, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

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